Rugby Donuts Shipping & Returns
Delivery Information
At Rugby Donuts, we take pride in our efficient delivery services. We only use Royal Mail for our shipping as we feel it's the most reliable service available. You can choose between 1st or 2nd class. 1st class is normally 1-2 days and 2nd class is normally 3-4 days anywhere in the UK. Europe delivery aim is 3-5 working days, Worldwide delivery aim is 6-7 working days. This all depends on customs etc.
Returns & Exchanges
Items bought from Rugby Donuts can be returned within 14 days of receipt of shipment in most cases. During this period, the product must not of been used in any way at all. The product must be in the same condition that you receive it and undamaged in any way.
You are allowed to take the product out of its packaging, unless the packaging is sealed.
If you decide to return the items, you’ll need to let us know by sending an email to: info@rugbydonuts.com.
Please note that you must send the items back within 7 days of informing us.
Processing your return.
After we receive your return shipment, we will inspect the returned items and start processing your refund. The money will be refunded to the original payment method you’ve used during the purchase. The refund will be paid within 7 days. You will have to cover the return shipping costs yourself. We recommend using a recored tracked service.